An AI Shopping Assistant for Specialist Retail & Ecommerce
When products need expert advice, a search box isn't enough. Mary chats with shoppers, understands what they need and recommends suitable products from your catalogue — day and night.
The questions your customers ask
- Which of these models is right for my situation?
- What's the difference between these two products?
- What sizes, colours or finishes are available?
- Is this in stock, and what does delivery cost?
- What's your returns policy and warranty?
- Can I see it in person or talk to someone?
Mary answers from your product catalogue and the business information you supply — delivery, warranties, finance options and opening hours included.
How Mary recommends products
Mary asks what the shopper is looking for, narrows your catalogue by need, style and budget, and explains the options in plain language. You can teach her your sales priorities — new ranges, promotions, end-of-line stock and suitable premium upgrades — without ever overriding accurate product information or the customer's actual needs.
- AI product recommendations matched to each shopper
- Side-by-side comparisons that help people decide
- Quote requests, callbacks and appointment requests captured in the conversation
What it means for your business
- Better retail website conversion from the visitors you already attract
- Qualified sales enquiries instead of anonymous abandoned sessions
- Less staff time on routine questions, more on customers who need personal attention
Mary works alongside your existing website with a small embed — no rebuild needed. See how Mary works for the four-step setup.