Privacy Policy
How we handle personal data.
Draft for legal review — retention periods, service providers and any international transfers must be confirmed before a live retailer deployment.
Who we are
Mary AI is a product of WebLiveView Ltd, registered in Ireland, with its registered office at 20 Harcourt Street, Dublin 2, D02 H367, Ireland. Contact us at sales@bookedjobs.ie or +353 1 441 2618.
Our role and the retailer’s role
WebLiveView Ltd is responsible for enquiries submitted on this website. For Mary installed on a retailer’s website, the retailer determines why customer information is collected and how enquiries are handled. WebLiveView Ltd processes that information on the retailer’s instructions, subject to an agreed Data Processing Agreement. The retailer’s own privacy notice also applies.
Information collected
Trial, demo and contact forms collect the business and contact details you provide, including business name, contact name, business email, website, product category and catalogue size. A live retailer conversation may include messages, contact details, product interests, budget, room requirements, preferred appointment times and callback or quote requests. Please do not share sensitive personal information in a chat.
AI conversations and product recommendations
Mary is an AI assistant, not a person. Live conversations may be recorded and reviewed to answer questions and support enquiries. Recommendations use the retailer’s supplied catalogue and the preferences shared by the customer; they are not safety or installation assessments. Our current “Try a Quick Demo” page is a scripted demonstration, not a live catalogue-trained service.
Why information is used
We use website enquiry details to respond to trial, demo and service requests and discuss setting up Mary. The applicable lawful basis may be steps taken at your request before a contract, performance of a contract, or legitimate interests in responding to business enquiries. Optional marketing or non-essential tracking requires an appropriate separate basis, including consent where required. A retailer must establish and disclose the lawful basis for its customer conversations.
Integrations and sharing
Where enabled by a retailer, selected enquiry details may pass to connected services, such as BookedJobs for quotes and scheduling, a calendar for appointment handling, or messaging and payment services for follow-up. These integrations are optional and their availability is confirmed during setup. Customer information must not be shared with unrelated retailers. The approved providers, their purposes and any transfers outside the EEA must be documented before live processing.
Storage, retention and security
Website enquiries are stored to support follow-up. Public visitors cannot read submitted enquiries. Retention periods for website enquiries and retailer conversations must be agreed and documented; we do not specify an unverified deletion schedule here. Access controls and appropriate security measures must reflect the data and the agreed service.
Your rights
Depending on the circumstances, you may request access, correction, deletion, restriction or portability of personal data, object to processing, or withdraw consent where processing relies on consent. Contact sales@bookedjobs.ie. For a retailer conversation, contact that retailer first; we assist it with requests concerning data processed on its behalf. You may also complain to the Irish Data Protection Commission.
Cookies and updates
See our Cookie Policy for current tracking information. This notice must be reviewed when the live service, integrations or data practices change.
