Terms & Conditions

The terms for using Mary AI.

Draft for legal review — the final service agreement must confirm cancellation procedures, service commitments and liability terms before launch.

Service provider

Mary AI is a product of WebLiveView Ltd, registered in Ireland. Registered office: 20 Harcourt Street, Dublin 2, D02 H367, Ireland. Service enquiries: sales@bookedjobs.ie; +353 1 441 2618.

The Mary AI service

Mary uses a retailer’s product catalogue and business information to answer customer questions, suggest products and capture enquiries, callback requests and preferred showroom appointment times. The website’s chat and dashboard examples are demonstrations, not evidence of live results. The AI Room Visualiser is available in the full live demo; its previews are illustrative only.

Trial and billing

A €299 + VAT one-time setup fee is payable upfront. The 14-day trial is subscription-free; €129 + VAT per month applies afterwards unless cancelled. Plan limits are set out in your agreed plan.

Setup covers the agreed product import, business information configuration, conversation setup, website installation and testing. Product limits, conversation allowances, extra imports and optional integrations must be confirmed in the agreed plan. Contact us to discuss cancellation; refund rules and cancellation procedures must be set out in the final service agreement.

Retailer responsibilities

Retailers must supply accurate, authorised catalogue content, prices, availability and business information, keep that information up to date, and review enquiries needing human attention. Retailers remain responsible for final quotations, sales, installation suitability and customer communications.

AI limitations and recommendations

AI output can be incomplete or incorrect. Product suggestions are guidance based on supplied information and customer preferences, not guarantees of suitability or availability. Mary does not provide safety, measurement or installation suitability advice. A qualified professional must assess installation requirements. A request for an appointment or callback is not a confirmed booking unless an enabled integration confirms it.

Optional integrations

BookedJobs is optional and is not included in every Mary subscription. Quoting, messaging, calendar and payment workflows depend on the agreed setup and connected providers. Retailers must authorise data sharing and comply with customer consent and messaging requirements. A payment request is not confirmation that payment has been received.

Customer data

Retailers must provide appropriate privacy notices and lawful instructions for processing customer conversations and enquiries. Processing on a retailer’s behalf requires an agreed Data Processing Agreement. See the Privacy Policy for website enquiries and the service’s data handling.

Ownership and permitted use

Mary AI is a product of WebLiveView Ltd. The Mary AI name, logo, website content, software and images may not be copied or reused without written permission. Retailers must have permission to supply any product content or images used by Mary. Nothing in these terms transfers ownership of retailer-supplied content.

Acceptable use and final agreement

Do not use Mary to submit unlawful content, access another retailer’s information or misuse customer data. The final agreement must confirm service scope, support, suspension and termination arrangements, and any liability limitations. Nothing here is intended to remove rights that cannot lawfully be excluded.

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